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All About Bravo Points
What are Bravo Points?
Bravo Points are a way of us to recognize employees for a job well-done and for you to earn more money! They can be recommended by fellow employees, clients, or office staff. Ultimately, they will be approved by Nick and can be redeemed in a variety of ways.
How can I get Bravo Points?
Here is a list of what earns points and the numbers of points allotted:
Client Communication (5 points)
Employee Nomination (1-10 points)
A Client communicates to the office that
an employee/employees have done an
outstanding job. NOTE: a client giving
you a tip does not automatically qualify
you for Bravo Points- they must
communicate to the office their
satisfaction with your work.​​
Written Testimonial (5 points)
Obtaining a written testimonial from a
client that can be used on our website.
You can refer them to:
https://affordablecleaningservices.com/contact-us
Using the Checklist (2 points)
Correctly using the checklist so the
team lead does NOT have to complete
paperwork for the entire team. (and
portal when available.)
Client Referral & Booking (1-20 points)
Referring a Client that books services
(points vary depending on type and size
of the job)
A Fellow employee nominates you. This
nomination can be for a number of
reasons icluding:
-Going above and beyond the scope of
work agreed upon (example: removing
cobwebs at a carpet job)
-Excelling at the jobs you perform as
noted on the paperwork returned to
office/portal communication (must have
passed inspection by team lead and
other employees and have no call
backs
-Displaying a great attitude toward the
job (no complaints about duties or other
employees or general complaints that
tend to demoralize other employees
-Mentoring another employee (showing
a new employee what is expected such
as how to complete paperwork, how to
clock in or out, how jobs are assigned,
explaining or showing how to do a job
the employee has not done before)
-Getting before and after pics
-and more
Be Flexible (1-5 points)
Refers to agreeability to fill in for
someone else at the last minute or
accept a job that needs to be booked
without much notice
Be Helpful (1-5 points)
Helping other employee(s) when
finished with your own duties. Points
vary on situation.
Employee Referral (10 points)
Referring someone that we hire and
stays on for 90 days
No callbacks (5 points)
Having no client callbacks for an entire
month.
What can I do with my Bravo Points?
Bravo points can be used OR accumulated. They have an approximatevalue of $1.00 per point. Below are the ways to redeem your Bravo Points.
TRADE FOR CASH!
Trade Bravo Points in for cash once a month
Save until Christmas and double your money!
Save up your points throughout the year. The amount you have earned at the end of the year will be MATCHED by ACS to give you a nice holiday bonus
Purchase an ACS Shirt!
Need or Want an ACS Shirt? Get one for 20 points!
Trade for Gift Cards
Redeem your Bravo Points for a gift card to Casey's or HyVee